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Bhagavad Gita: The Key Source of Modern Management & Happiness

Do you know about “Bhagavad Gita”?…. What is it?… Is it only a religious, holy book or something ...

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Enhancing Personal Effectiveness at Work

Common question in these days, “How an individual can enhance his/her personal effectiveness at work”?. There are few ...

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What is Leadership? Understanding Leadership

We all are well aware, what is Leadership and what the key aspects of Leadership are.  Here in ...

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Innovative Customer Experience: Improve Retail Productivity and Customer Experience in Retail Store

At present time unorganized retail is shifting to organized retail and organized retail is shifting towards more customer’s ...

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Jobs are Changing, Role of Managers: Need to Change

“First, let’s fire all the managers” said Gary Hamel nearly seven years back in HBR (Harvard Business Review). ...

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What is customer service? Five steps process for good customer service.

Customer Service: Customer service is a FEELING and it is either good or bad. In other words customer ...

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How to Handle Customer Complaints in an Organized Retail Outlet?

Have you ever tried to make a customer complaint? At present time complaints happen every day. When a ...

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Visual Merchandising- Does it Matter for Communicating the Brands? The Secret Formula

Visual Merchandising (VM) is a noteworthy appealing practice that helps a brand and retailer to create the brand ...

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Do different fixture types have different impacts in retail stores?

Due to the technological advancement it is much required to addressing the changing needs of offline (Brick & ...

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Brand Management – Positioning & Branding

Right brand positioning always works as a key driving force behind the various objectives of the organization. Brand ...

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